Mages, ten-man raiding, and other things that are awesome.

Posts tagged ‘guild matters’

On Leadership

I arrived at the guild leadership position pretty reluctantly. It wasn’t something I ever sought out or campaigned for. I didn’t start my own guild from the ground up. I took the position because – and I suspect this is more common than you’ll hear – nobody else wanted to do it. Nobody wanted it, and I wanted the guild to keep going and to do well. So I agreed. I don’t think I was the popular choice at the time, some people even going out of their way to let me know that xyz would have done it better.

I’ve made mistakes. Learning on the job will do that to you. One of the mistakes I made was not doing enough, thinking I could withdraw, stay everyone’s friend and let someone else do the dirty work. I’ve taken steps to rectify that since, and I like to think I’m succeeding. At the end of the day, the responsibility for the success and failure of the guild rests on my shoulders and I take that very seriously. I don’t consider my fellow guildies lightly. I’ve only been at this gig for a year and a bit now, but I’ve learned some things along the way. I’d like you to listen to these things, for just a moment.

I’ve spent countless hours worrying, talking, planning, and labouring for my guild. I’ve lost sleep. I’ve shed tears. When we’re in recruitment mode (and we are right now), I refresh forums every five minutes looking for suitable candidates. I try to write ads that will catch people’s eye, make us stand out in a sea of guilds with the same progression, with similar goals. More than anyone else, I have to believe in what we are doing because I have to convince others of that vision. I pay attention to who comes online, I get concerned when I haven’t seen someone for awhile, and I can tell when someone’s interest is waning. I can gauge the mood of a raid. I can tell you how many days it’s been since we last had a new boss kill, and I can sure tell you how I’m afraid that people will lose interest. I try to keep things upbeat. I make unpopular decisions. I know the ‘real’ names of every person in my guild and I genuinely care how things are going in their lives.

I think we have something truly great, and I don’t want to give the impression that it’s just due to me. I am terrible at vent interviews – I have a fantastic officer who  leads them. I don’t really like tweaking website code or colours – I have a savvy officer who handles that for me. I don’t have the best demeanor for raid leading – all the other officers take turns doing that. One handles sign-ups and scheduling, and we have a bevy of knowledgeable raiders who help to refine our strats and call things out mid-fight so that we can kill internet dragons. These things don’t run themselves.

What I’m skirting around saying but really want to say, is that there have been times when I really could have used a break. Times when my real-life was crazy, or sad, and people have stepped in to help keep things running. There have been times when I wanted to throw up my hands and take up a WoW career of pet-collecting. (The course of a true guild never did run smooth). I never did those things because ultimately the value of what I had – and the trust, and the expectations – were worth more than a brief break, even if I needed it. You may have stopped logging in for a week or two because you’ve grown bored of the game – the guild leader can’t do that. You may decide you don’t want to raid anymore  – the guild leader can’t do that. You may have a conflict with another member – the guild leader definitely can’t do that. Or if they do, they have to remain completely professional because it’s not just about you and them, it’s about what they want their guild to be and the respect they have for the people in it.

I don’t tend to lose my cool in pugs because I want the world at large to think well of my guild, and I am a representative of it. I don’t get in trade chat disputes, I try to establish contacts with other guilds on the realm. I do all of this because of how damned much I care.

You might wonder where I am going with this. I’ve read some things lately that have made me sad. Keeva is frustrated because she can’t find raiders who care the way she does and ultimately it may drive her to quit. Beru wrote something today that was subtle and poignant to me. The job we do is time-consuming, heart-wrenching, and often thankless. No, I’m not playing the martyr, it’s just a fact. There is no single person in your guild who cares as much as the guild leader cares, and if that’s not true – then it’s time to find another guild. I’ve been asked to expand on this statement because it could be vague and a bit misleading. I don’t mean that people in the guild don’t care. Of course they do! That’s what makes a guild great. I just mean that the extent of it comes with the position. Any guild conflict that arises is considered appropriate dinner conversation in our household. There’ve been times when one or the other of us will say, “Hey, let’s talk about something that doesn’t involve WoW.” I’m not even necessarily complaining there, either. It’s a volunteer job and a hobby and a passion that we share, and when things go right I am so proud. If a guild leader begins to care less than their members, they should seriously consider whether they do need to take a break or pass on the torch, because you have to care that much. Voss and I once had a discussion about what we’d do if any of our guildies were in trouble somehow, in real-life, and we could help. Would we help? I would help, every single one, because these are my people.

If you are in a guild that is struggling in any way – progression, conflicts, stagnation, lack of interest – before you complain (to the world at large, or to other guild members, the guild leader, or the officers) – first ask yourself: What have I done for the guild lately? Have I been logging in and chatting? Have I organized an event? Did I volunteer to take on some onerous task, run a guild five-man, write out a boss strat on the forums, or even just ask the guild leader or officers, “Is there anything I can do to help you?” or god forbid, “How are you doing?” There is no guild leader that can keep a guild steamrolling forward in the face of apathy and unrealistic expectations. The people in a guild are its lifeblood. If you aren’t part of the solution, there’s a good chance you are part of the problem.

Be part of the solution instead. And hug your guild leader (metaphorically) or just tell him or her what a great job they are doing and how much you appreciate them. I guarantee you it’ll make their day, and they don’t hear it nearly often enough.

Social Members, Raiding Guilds

Occasionally as a guild leader or “management” member of any group of WoW-folks, you’re faced with some tough decisions. Sometime last year our guild had to grapple with the question of social members – would we have them, and under what circumstances? Should we have them?

Historically, the guild had a few social members. These were invariably people who had once been raiders that were unable to raid for one reason or another. When I first joined there was an assorted group of these, some of them that no one in the guild could remember raiding, but they were still “around.” Some guilds might have almost nothing but social members, or just “members,” but when you’re a focused raiding guild there is usually going to be a necessary division.

Almost all the screenshots I have with guildies are from raids! This one happens to feature our nifty battle standard.

For us, social members have always been a bit of a grey area, sometimes presenting a conundrum. The social members we’ve had have come in three different flavours: 

Social With A Side of Raiding (Someday)

Our first two members like this wanted to join although we had no raiding spots. This is one of the biggest difficulties of being a small, “exclusive” kind of guild. Since we focus on ten mans and don’t want to run two simultaneous groups, we have to be very careful of roster bloat. Too many raiders means people are benched too frequently. Not enough will lead to burn-out. I actually famously (and regrettably) turned down a resto druid and her hunter friend because our roster simply didn’t have the room for them. The druid was so determined that our guild was the best fit for her that she farmed up the copper to send me an in-game message asking me to reconsider and reassuring me that they would be happy to just be social until such time as a need arose for them on the roster. Note – this kind of tenacity does have the potential to make a guild reconsider your application. She impressed me – we let them in.

Less than a week later, in a strange twist of fate, we had roster turnover and suddenly needed a healer and a DPS. Because we’d considered the two of them including the merits of their skills as raiders, this was fine. They stepped in seamlessly and are still valuable members to this day. I’m happy it worked out the way it did.

It’s a rare person that’s going to want to join a guild just to warm the bench, though – most people applying to a raiding guild are going to want to raid. If you admit people as socials with intent to raid, you still have to evaluate their personality, gear, logs, experience and knowledge. Recruiting is work, interviewing takes time, and this could be time wasted if the people don’t actually raid with you – or if you decide not to admit them after all the time spent reviewing their application.

Raiders Gone Social

This is liable to be a common category in most guilds, no matter the size. Life has a way of sneaking up on people and bludgeoning them – life changes like children, a move, or a new job can make a formerly convenient raiding schedule impossible. I’ve never seen any need to not keep and value these people – you usually know them from raiding so they are friends, and having more people in the guild keeps things lively. They can still run five-mans with other guildies when they have time, or just chat.

In some cases, these folks may want to raid again at some later date. Once a raider has “stepped down” from the roster we require that they re-apply to join raids. This is for us the only fair way because roster needs may have completely changed. There may not be room for that person, or they may have a different schedule. Re-applying proves that they are serious about raiding again, it can help to answer scheduling questions, and it acts as a tangible sign of commitment. We might even interview if the situation called for it – say, for example, if many guildies didn’t know the person from previously, or if they intended to play a different character.

Because nothing says "friend" like getting your buddy stuck on a Sandbox Tiger, laughing at his distress, and then posting screenshots for all the people on the internet to see.

Just Social, Please

We’ve had poor luck with purely social members who applied that way. After some discussion about this last summer, we did have a few folks (friends of mine) join briefly, but often alts on other servers are played infrequently, and so although they were awesome people (hey guys!) most of the guildies didn’t know who they were. This is a bit awkward for everyone involved, sort of like giving a friend a key to your shared home but not being home when they drop by and let themselves in. With such a small group of people, it can be jarring to have new folks joining and if personalities don’t gel, someone has to go. (Hint: It can’t be one of the raiding members we depend on, and this leads to awkwardness all around). We did decide that we’d take social members on the good recommendation of a current member – so if your good friend wants to join and you’ll vouch for him, then sure, but again it’s provisional. Just as we have a trial period for all raiders, we consider any new member in the same light.

Another really bizarre example of a “just social” member came after a disgruntled former member created an alias for himself, played a different character, and re-applied to the guild…as if he were a completely different person. Honestly, I can’t make this stuff up. I don’t know if we’re too trusting or just plain gullible, but he put on a convincing enough voice for the vent interview that we actually let him in. It wasn’t an easy decision, as several members rightly asked, “If he doesn’t want to raid, I don’t see what he’s really bringing to the guild?” I argued to give him a chance since he seemed nice enough.

Not everyone is going to have the same point of view on this. Personally, I like people. I like to chat with them, and I like the feeling of having a few folks online with the green chat. Others are more practical: we’re a raiding guild. We’re here for raiding, so why would we take people who aren’t going to be raiding? It’s a fair question, and it worked out tremendously badly in this fellow’s case. Eventually the suspicious things he’d said and done added up, and an officer thought to check his IP address on the forums before coming to the realization that he was the same member who had left. He was the last person to apply as a social that we accepted.

Since then, we’ve all been pretty wary about social applications. I actually got an e-mail from a reader (perhaps a former reader) who was going through some difficult times and looking for a guild to be in. I felt terrible to have to tell him that I really wasn’t certain if we were the place for him. As a blogger, if I were running a different sort of guild – I wouldn’t have hesitated, absolutely. As GL of a raiding guild (taking into consideration all of the above) I had to give him a pretty ambivalent answer. I still feel bad about it on a personal level, but as far as my responsibility to my fellow guildies goes – I did what I had to do. I can only hope that he understood, although I never heard back from him and probably lost a reader because of it.

Let’s All Be Friends (And Kill Internet Dragons)

It’s unfortunate, but social applications and members can present a number of problems for a raiding guild. We’re lucky because the social members we do have are great people, very friendly and affable. I feel an obligation towards all of my guildies and I want them to have fun and feel comfortable in the guild, but our primary focus is raiding. We’re a raiding guild, it’s what we do – so it’s easy for social members to feel a bit on the outskirts, and there isn’t very much I can do about it.

Fortunately, with Cataclysm some fairly drastic changes have led to a much better system in this regard. Prior to release, one of our social members took me aside to tell me that he’d been feeling pretty disconnected with the guild. He still liked the people, just that since he wasn’t raiding he naturally felt as if he wasn’t contributing anything to the guild. Since guild experience and guild leveling were implemented, it doesn’t matter whether you’re raiding with a guild or just questing on an alt – everyone’s contributions are equally visible and valuable! This same member went out of his way to kill specific classes/races in PvP so we could earn an achievement and the right to buy the Guild Page, and he reaps the benefits of our leveling just as everyone does. I think it’s pretty great that we can all share in that, and I’ll be writing in greater length soon about guild leveling, guild XP, and how happy I am about them.

Meantime, I still don’t think these changes to the way that guilds work are compelling enough for us to start entertaining social applications apart from close friends of guildies. I’d still like to make sure that all our guild members are happy and feel valued. What is your guild’s policy about social members (if you have one)? Have you ever been a social member in a raiding guild? Did you regret it, or were you happy with the way it worked out?

The Tortoise and the Hare: It’s Okay If You Aren’t Raiding Yet

The other day I read this post by Oestrus over at World of Matticus called Keeping Up With The Paragons. It touched on something that I’ve been thinking about pretty much since launch. It’s easy at this point in the expansion’s life to feel as if you are getting left behind, will never accomplish what you want to accomplish – or if you do, it’ll be so long after the fact that it’s irrelevant. It’s not true. The expansion just came out – approximately yesterday! Really. You have to dive in at your own pace, not the pace of everyone around you. Not everyone is going to have server firsts, or world firsts – in fact, I think the majority of us are comfortably someplace in the middle. The guilds that are blowing through content like tissue paper are impressive, but they make sacrifices and commitments to be there. That’s not a criticism, it’s a fact. Finally, the content isn’t going to go anywhere. You still have time.

It’s okay if you aren’t raiding yet, honest.

Time Well Spent: Always Includes Cookies

The expansion has been out for twenty-eight days, or exactly four weeks. Of those days, depending on your beliefs – at least three were likely holidays. (The twenty-fourth, fifth, and first of January, for anyone keeping track). That leaves you with exactly twenty-five days that you could have been playing WoW, but I’m probably being generous there. In my case, my brother was here from out of town for Christmas. I don’t see him more than once a year – and the once is if I’m lucky – so I sure wasn’t going to be playing WoW in the evenings when he was here. Several of our guild members had other obligations; travel, family, holiday. One of them moved across the country in the middle of December, a few more went home to another state to celebrate the holidays with their families.

I’m not here making excuses. (“Oh, we absolutely would have been server-first at xyx if only we’d had the time!“) But the fact is, the expansion is still quite young. Presumably most folks had to attend to that pesky work-thing for a good chunk of December. I know that being behind the leveling curve can be frustrating. I started playing WoW pretty late in Burning Crusade, and it felt like an eternity before I could catch up to play with the “big people.” When Wrath came out, I was bound and determined not to be left behind, and I wasn’t. This time around I’ve been much more relaxed. I leveled at what I consider a reasonable pace, and my reasonable pace is probably different from yours. At least two guildies were 85 quite literally overnight. I wasn’t among them, but that’s okay. We’re all going to be raiding at the same time.

In my world, Gingerbread Draenei Cookies > Blackwing Descent, if only for the month of December.

Expectations and Priorities: We can’t all be first.

Only you can know when you’re ready to raid. You should raid when you’re ready, and not a moment before. If you aren’t raiding right now, it doesn’t mean you’re lazy, or bad, or slow. It means that you made different choices. You chose (or had no choice) but to use your time in a different way. Now you’re hearing reports of all these first-kills rolling in via Twitter, or other blogs, or whispers from friends, and you start to feel panicky. “Why isn’t that me? Did I wait too long?”

Not everyone is going to be first, even though the competitive WoW culture is a bit obsessed with it. It can be nice to compare yourself to other folks to see how you measure up, and can serve as a form of recognition for the effort you’ve put into your character and the game. But it’s important to recognize that those kinds of achievements require a sacrifice. To use myself as an example, we could have pushed the guild harder to be ready on time. I could have made sure to run more heroics over the holidays instead of going out for supper (and sushi lunch!) with my brother and my family. I could have done that, but I didn’t want to. I’m not passing judgment on people who would have made a different choice – I’m not in their shoes! Maybe they don’t celebrate the holidays, or their family was out of town. I can’t possibly know that. I do know that I’ve chosen to be in a guild of people who are adults. They have children, jobs, and other obligations. We’re also a small guild (by choice) and so we have to wait for our full roster to be ready before we can dive into ten mans. I know some twenty five-sized guilds have been able to work on tens. They have a “head start” on us, and that’s fine too.

We expected to start raiding in early January, and that’s what we’re doing – right on schedule! I know a few of our members would’ve preferred for us to start sooner, but the sacrifice didn’t seem worth it. We have a great group of excellent raiders with real-life obligations that prevented us from raiding sooner, but we know that when we do raid we’ll be ready. One ill-fated Blackwing Descent evening back in mid-December proved that. Gearing, gemming, and enchanting don’t happen overnight. The only possible problem is when your expectations and those of your guild don’t match up. In most cases, I think that if you wait a month you won’t be disappointed. Everything feels very urgent right now, but raid progression will settle as we all get a chance to get to it.

Inevitable End: This, too, shall be patched.

As Wrath proved, Blizzard is firmly committed to making sure that everyone who wants to see end-game content will be able to do so. Whether your guild raids once a week for kicks, or five nights a week, you’ll get there. Even the heroics that folks have alternately lauded and complained about will become easier as people acquire raid gear and are more willing to pug. There’s no knowing when the next content patch will be. Clearing what’s available at a reasonable pace is something everyone has to decide for themselves, much like leveling. You can have raid goals even if you haven’t started raiding yet. You can meet those goals. I’m confident in our particular group’s ability to learn quickly, and I think the time spent gearing while people rested and went on vacation is better spent than if we’d tried to rush into raiding too soon. The frustration would have outweighed any imaginary benefit to be achieved from “doing things first.”

Regardless of when you start, if you have the will and the people to make it happen, your raiding will be successful. What successful means is something only you can decide for yourself, and don’t let the accomplishments of others cast a shadow on your own. Congratulate your further progressed friends (sincerely!) and rest assured that your time is coming. That tortoise knew what he was talking about.

Hey, never understimate the benefits of fishing for your guild and raiding! That's something that has to be done slowly.

Been Waiting A Long Time For This…

I don’t often blow my horn about my guild. (I don’t think I do, anyhow, but feel free to correct me if I’m wrong). I do write about my guild’s experiences where they intersect with something I want to talk about. Every now and then, though, I just really want to go on about something significant.

Many thanks to Draos from my guild for a number of screenshots used in this post.

Six months ago we were finishing up our last heroic ICC kill. Things didn’t look promising from there – heroic Lich King is a fight that was highly tuned for a strict ten guild. That’s not to say that none have done it (I know of at least two and one is an awesome blogger)!

As the months went on, it began to look like an H LK kill would slip through our fingers. We were plagued by personnel issues as we flailed against the Summer Boss. There were vacations (including Voss and I going on vacation in October). We were demoralized. We actually decided to stop working on H LK, period.

Longtime readers will remember how we discussed and wavered about whether or not we would keep our strict ten ranking. Ultimately, we decided to drop it. It was more important to us to have all our guildies in one place. Many of us “stricters” went out and tried ICC 25 in the weeks that followed. Most of us didn’t get any loot, anyhow. We no longer “ranked.” We’d decided to let H LK go. It gnawed at me a little bit, but I wasn’t going to force the guild to do something that they didn’t want to do.

One night, I was flying around Icecrown with Voss doing Argent Tournament dailies. He told me he was whispering with one of our paladin tanks, Meraxis. Mer had gotten a whisper from a guy in a 25-man guild on our server. They’d been armory stalking us and wanted to know if Mer, Voss, and Pan (our discipline priest) would like to join their H LK attempts. I remember sitting silently for a few minutes and then turning to Voss.

We should be doing that fight,” I said to him. “We shouldn’t be doing it with some other people. We should be doing it together. Do you think anyone else still wants to do it? That is so wrong.”

“Let’s ask,” he said, and we asked in guildchat. My visceral reaction was one of simple wrongness – that our guildies should be working on such a tough achievement with some other random people, instead of their raiding guild. Everyone who was online at the time (some six or seven of us) wanted to do it. We made a forum post. Nine out of fourteen people responded with a resounding yes and two more told me later they didn’t realize they had to post for it to be understood that they wanted to do it. We wanted to do it. We started working on it again.

It was not easy to get the team together. Scheduling hated us. Vacations and timing hated us, but we kept at it, extending our lockout, re-clearing for more chances at gear that might make an infinitesimal difference on the fight. As the weeks ticked by we increasingly felt the crunch – there was a hard deadline for this achievement and we were staring it down. Last week’s attempts ended on a high note – we got him to thirty-eight percent, our best attempt yet.

This week, we got him to thirty-three percent. On our next best attempt…

I am not sure I breathed for the last five minutes of the encounter. It was all a blur of desperate, focused intensity. Our first Harvest Soul went without a hitch. We followed our paladin tank and danced the dance and our healers were incredible and we came through. Everything was going fine until the second Harvest Soul. Even that went fine – we came out, but our paladin tank dropped quickly.

“Can we get a battle rez on him?!” I blurted into Vent. Ulla got him up but then we went back into Shadowmourne and this time lost our holy priest. No one said anything in the tension but you could FEEL us all focusing. It was getting down to the crunch. As we came out, our poor unbuffed paladin ate another Soul Reaper and went down again.

“HANG IN THERE,” I yelped as Voss quickly picked up the big bad.

“Two percent left, come on guys,” our paladin said.

Living Bomb, Scorch, don’t get hit by Vile Spirits, yesss pyroblast, fireball, fireball, come on, come on…

Yes, you heard me. DEAD.

DEAD. The sound was deafening. We annoyed everyone by sitting and watching the cinematic again. No, there is no heroic version. But the incredible feeling of succeeding at this lent it extra emotion to me.

I have never been prouder of our guild. We didn’t get this kill earlier, and that’s OK. We didn’t even get it while we were “ranked” strict ten. But there is no one who has 277 gear (aside from our rings, naturally). We’re all dressed pretty much exactly as we were when we were still as strict as can be. In our hearts we’ve never been anything but a tens guild, and this is a great triumph. I’m immensely happy. I’m excited to go back and do it again since everyone was not there.

It also bears mentioning that this kill holds significant personal significance for me, for one very good reason:

I did it with my main. Not a single member ever complained to me that I swapped moonkin for mage post-4.0. Originally the intent was for people to “try out” new specs and classes, I’ll admit that I seized the opportunity to play the character I have missed since January. It was selfish of me. Millya’s gear isn’t quite as good as Shae’s was. But damn it, she is my Millya. She is Bane of the Fallen King, and I know who my true main always will be, and I couldn’t have done that without my generous and uncomplaining guildies. I don’t think I was holding us back in the final kill (for any WoL nerds, like me). But this story doesn’t have a star. Everyone tonight was awesome and essential to our success. I am so proud I could burst!

Congratulations, Business Time! Tonight you were all down to just your socks.

Oh, he's fallen all right.

Tag Cloud

Follow

Get every new post delivered to your Inbox.

Join 2,245 other followers