I ran a pug last night. This is nothing new. Actually, Vidyala – the erstwhile Pugging Pally – dinged 85 some weeks ago and has been quietly running many pugs since then. Of course, I try to run with guildies when available. Guild XP is valuable! But when they aren’t, I pug.
The first pug had me zoning in to Grim Batol, right in front of the first boss, General I-Charge-People-In-The-Face-Guy. This isn’t usually a good sign, because it means that the group probably just wiped on that boss and then their healer left. I assume their healer left, since it turns out that all four other people were from the same guild. I said hello, as I do, and after a few minutes one person said, “No Englis.” Okay. It’s going to be sort of tough to talk about boss strats if nobody speaks the same language, but I figure there’s no harm in trying. Most people know these bosses, yes? Let’s give this a try anyhow.
It does not go well. These people don’t seem to understand the Blitz mechanic, because each time he does it one of them dies except one lone DPS. When I try to tell them of course, they don’t understand me. The tank is not tanking the trogg adds and they are all over me, no matter that I ran them to him. The DPS do not kill them. We all die. I’m starting to understand why they may have lost their first healer.
We pull him again. We lose a DPS to the first Blitz, and then another to the second. At this point it’s just three of us left and almost every Blitz is on me. I hold it together as long as I can but my mana can’t take the length of time one DPS, a tank and a healer will require to kill a heroic boss on their own. I drop group.
Enough time has passed that I’m not on random cooldown anymore so I am able to queue up again immediately and wait ten minutes for a group that I can hopefully communicate with. Soon I see the Vortex Pinnacle load screen.
“Hey guys,” I say. This group all says hi, and then the DK tank declares in party chat, “We have 50 minutes until reset, so lock and load.”
I think, “Oh boy,” but Vortex Pinnacle isn’t a long instance. We’ve got time to do this. What that seems to mean in DK parlance is “Chain-pull forever and never pause.”
I will grant you, Vid is my alt. I do work on and love her as much as I can, but she’s no Kurn or Walks (and nor am I). We have two melee DPS and one mage. There is tons of incidental melee damage in VP. I can keep folks alive, but even using Divine Plea on cooldown is not going to cut it, I need to drink to do that. The resulting series of pulls is something like a snowball rolling downhill and gaining momentum. I am able to regain less mana after each pull, and by the time he pulls the last trash pack just before the first boss, I am completely, 100% OOM. Frustrated, I can’t even start drinking because I’m already in combat. I manage to eke out the pull by judging my face off, Crusader Striking and using Word of Glory as much as I possibly can. It’s not fun.
I say in party chat, “Please don’t pull when I’m completely OOM.” The DK is quick to retort, “I had cooldowns, it was fine.”
Continuing, I say, “I know you guys want to do this fast but we’ll get it done faster if nobody dies.”
“If I had died it would be on my own head,” the DK says.
His DPS DK guildie chimes in, “It will make you a better healer.”
I bite my tongue on any further possible reply and just resolve to do the best I can. I’m pretty mild-mannered when it comes to most pugs – if something is intolerable (people who don’t know a boss that I can’t even explain it to) I might leave, but most times I’ll roll with what’s going on. This riled me.
First of all, it’s the dismissive attitude. Some groups make me feel like a walking first aid station. This casual disregard for what I was saying, “Hey – let me get the resource I need so I can do my job,” made me feel like even less than that. I felt invisible. This was not a tank I could trust. Of course, you can’t have the same affinity with a pug tank you just met that you will have with someone you know and trust. I wouldn’t ever expect that. And perhaps I am spoiled, because the tanks I tend to run with respect their healers.
But for that statement, I probably would have just shrugged it off. It’s as if this guy and his buddies said to me first, “We’ll decide when you need to stop and drink, AND shut up because it will be good for you.”
I heal pugs because I want to be a better healer. There is nothing that forces me to react quickly, think on my feet and become familiar with my tools and tricks more than a pug. It’s why I’m there. I didn’t even need a daily when I ran this VP – I’d done one earlier with guildies. I just felt like healing an instance. So I don’t need some random pug DK telling me what I do or don’t need to do to ‘be a better healer.’ I thought about this the entire run.
Was the breakneck pace and lack of CC making me work hard? Definitely.
Would it ultimately make me a better healer? Probably.
Was I free to leave at any time? Sure, but I stayed out of pure cussed stubbornness. (You’d be surprised the kinds of things stubbornness gets me to do).
Was it fun? Not at all.
Did any of them say thanks at the end for a job well-done? Of course not. I could have been any person with a plus sign next to my name; they don’t care that the intense AoE healing I had to do to keep all those melee up without CC was tough. They’ve already forgotten me, or if they remember me at all it’s to congratulate themselves on “giving that paladin healer a challenge.”
I am ranting about this because it’s not the first time I’ve encountered this attitude. The other day I ran Throne of the Tides with a hunter and mage friend. The paladin tank thought he was pretty hot stuff. Fsob said, “Feel free to mark Moon and I will sheep things,” and the tank said, “It is more fun without CC, I won’t be doing that.”
“No thanks,” I replied, and asked Fsob and Fuzz to CC anyway. Of course they did, and I could actually breathe. This tank did not have the kind of gear or skill to sustain an “all or nothing” approach to current heroics, yet he clearly felt he was entitled to dictate how the run would go. I’m not sure how it would have been without my friends there (both awesome DPS, and both ignoring the tank in favour of CCing). He then proceeded to freak out because “MYYY PAAANTSS!1!!1″ dropped at the end of the run, and then he needed on the +Spirit trinket for good measure, so obviously this guy had deeper problems.
What this all boils down to, as far as I’m concerned, is a simple bottom line: Be courteous to the people in your run, no matter what their role. If your healer says, “Please CC,” and you have CC available – do it. Because not doing it presumes that the healer should work twice as hard because you just want to be lazy.
If your healer says, “Hey, I’d like to drink sometime,” don’t get belligerent and insist that you’re just fine without the healer. I have a newsflash for you! Other people take damage besides the tank. They don’t have cooldowns. They don’t wear tank gear. If I can’t heal them, THEY might die, and you’re just wasting all of our time. I would never, ever pull a mob or group for the tank and then say “It’ll make you a better tank if you have to taunt the mobs off me instead of pulling them yourself.” As a tank, I wouldn’t refuse to taunt something back from a DPS who pulled and say, “It will make you a better DPS.” So don’t flat out refuse a reasonable request I make as a healer, or at least – don’t be surprised when your LFD queue times increase because healers are tired of dealing with this kind of thing and they just wait to run with their guilds instead.