Further Adventures in Troll Land

For reasons that will be the subject of another post at some point in time, lately when I pug I’ve been pugging as a mage. It increases the wait times significantly and it’s often the result of insomnia. Last night I was fishing and when my LFD window appeared I was surprised. I had completely forgotten I was even in the queue! The pug started off poorly, which I actually prefer. If a pug is going to fall apart within the first few bosses, it’s nice to know.

This pug had a tank with other important things to do. So he stood there, and stood there for about five minutes before he finally started moving or responding to greetings. “Sec,” he said, and continued to stand there. Finally, mercifully, we killed the first troll and he began to run through the hornets and then promptly died. The hornets killed everyone, and the tank made some sound of confusion in party chat.

“You fell off the bridge,” the hunter told him. We all run back in, this time killing the hornets. I figure, hey, everyone makes a clumsy move sometime. Except then the tank stops moving again. “One sec,” he says. The healer drops group. We get another healer immediately and we’re moving onto the next actual troll in the instance. Somehow a hornet joins this fight and eats the healer while the tank blithely keeps “tanking.” The shaman healer uses his ankh and the tank pulls the next trash before he’s even moved off the bridge. We all die horribly. I don’t do this often, but I initiate a vote-kick on Mr. “Defender of A Shattered World.” The reason? “Self-explanatory.” A tank that can’t even make it through the initial Zul’Gurub trash without falling off bridges, AFKing and pulling without his healer is not going to do well.

We get another tank – a paladin – and things go pretty smoothly for awhile. Amazingly we kill the first boss with no deaths, which is fairly unheard of in the ZG pugs I’ve seen. So many things that need avoiding usually kill at least a few people! The raptor boss dies as easily, and we kill the Archaeology boss without occasion for remark. Nobody even dies to the fire gauntlet! It’s all going swimmingly, up until we reach Bethekk (aka the Panther boss). This trash is pretty intense anyway, but some of it is also bugged and will pull through the wall if you use AoE. In a guild group we’ve managed to survive the combination of extra trolls along with existing trolls, but not tonight. We wipe to this trash at least twice, it might have even been three times. Patience seems to be wearing thin quickly judging from the tone in party chat. We apply crowd control liberally to the group at the bottom of the stairs and manage to make it to Bethekk. The actual boss fight is easier than all of this wiping on trash. But the best is yet to come – as we make our way to Zanzil’s area, the tank confesses that he is new to the fight.

Something about saying he hasn’t done it seems to send both the shaman healer and the hunter into a rage spiral. “Oh great,” the hunter says. They give very cursory directions to the tank, amounting to “don’t stand in the fire” and then pull. Somehow, they’re surprised when we wipe.

I can't remember why I took this screenshot, but somehow Millya's making a great "pug expression" for me. She even looks like an insomniac, but that could be my imagination!

The shaman berates the tank for not getting out of fire as quickly as he should, and the tank admits that he was looking down at his ability buttons. Mr. Shamtastic is so busy berating the tank for being terrible, that he stands there typing insults while the tank pulls again – so he’s locked outside of the encounter area, and we all die quickly. Of course, this only makes matters worse as party chat is degenerating into an epic round of the “blame game.” It’s just this shaman’s luck, being stuck with such a fail tank, etc. etc. I interject at this point, “It’s no crime to be new to a fight.” (Thinking of Shintar, I add a smiley at the end.)

“It’s a crime to pull without the healer,” the shaman retorts. I don’t bother to reply. Each mechanic is re-explained for the benefit of the tank, and after approximately four tries (total) we kill him. “The next boss is going to be a bitch,” the hunter grouses. We proceed to the next boss while the shaman and hunter alternate scolding the tank about how he has to do THIS for the last boss and THAT for the last boss or we’ll fail. They seem to be hitting all the relevant explanations so I just let them go on.

The tank assures us that he’s seen the fight, just not tanked it. I add some paladin specific stuff (yes, I tanked it for a pug just the other week! It’s a sickness) mostly related to using Righteous Defense on CD to help keep things from killing the healer. Unfortunately, the tank doesn’t manage to get into the safety bubble quickly enough to avoid the Shadows spell. So we try again. And he fails to do it, again. At this point I can imagine the hunter on the other side of the screen frothing and throwing a fit with his keyboard. But I figure the tank deserves at least a few tries to get this fight right.

“45 mins for these last three bosses!” the hunter rants. The atmosphere in the pug is getting worse, if that’s even possible. Completely contrary to how I would have reacted in his shoes, the tank says, “Let me give it one last try and then I’ll drop group since I’m holding you up, np.” This attempt doesn’t go any better than the previous ones, and we wipe again before even finishing the first phase. The tank drops group wordlessly, and his corpse lies there like a silent testament to the punishing nature of pugs (and perhaps hunters in particular). It doesn’t take long for us to get a replacement tank; this one is a DK that knows the fight and it goes off mostly without a hitch. Every Body Slam hits a chain, which is probably for the best, as I’m sure the hunter would’ve popped a vein in his forehead otherwise.

I guess I am different from many people pugging. I would’ve preferred if the first tank had stayed, figured out the fight and really aced it. But the impatience of the other DPS (and the healer, who was at least as rude) didn’t allow him to do that. The hunter shouted his (expletive) relief when the tank dropped group. In terms of time and money invested, maybe I was a bit relieved too. I’d rather complete a fight than spend a half hour wiping to it. That said, I join pugs fully expecting to wipe and to take much longer than I would if I went with guildies. The next time I look at my thirty minute queue time, I know I have people like that hunter to thank. Why would anyone want to subject themselves to that kind of abuse? Why put yourself in a position where your mistakes will be judged so unforgivably? The answer sure isn’t because of the potential for a mount in a fancy satchel of big fat nothing. (I’ve claimed a few satchels myself, but apparently the loot force is not with me).

Granted, the tank wasn’t entirely without fault here. Before queuing for these instances, he could have prepared himself by reading the fights over quickly. When you put yourself at the mercy of a pug, you want to have all the defense you possibly can – which to me, means not having to rely on them for probably inadequate boss explanations. When the hunter’s explanation of a boss fight amounts to “Stay out of fire and get the red cauldron,” you have to be sure you’re missing something. Even so, there’s no call for treating other people like this. If your time is so valuable, then don’t pug, it’s that simple. Spare the rest of us who are actually willing to patiently work through difficult content with a group of strangers. We recognize that coordinating such a group isn’t always easy, but we’re willing to allow for that. Sometimes you have to wonder if folks like this hunter even remember that it’s a game they are playing – that they’re supposed to be having fun.

LFD Mention and Search Engine Soup

In farming Magister's Terrace for the hawkstrider, I had a good laugh as this boss tried to Iceblock to save himself from me. I've been there, buddy, but we have patience. You only delay the inevitable...!

I have some odds and ends for you today. First of all, as reactions to my post about some LFD pugs were fairly heated – it behooves (do you see what I did there) me to acknowledge publicly that the majority of pugs I run in the dungeon finder are really fine. Honest. And I run them primarily as a healer! So with that in mind, I am going to try to make more of an effort to highlight some good pugs I’ve had recently. Today’s was extremely excellent, and I’d like to thank Lotuz from Lightninghoof for being a great pug tank. CC was marked, and despite the fact that this player was not “overgearing” heroic content (still with some 316s etc.) healing him/her was not at all difficult. Instructions for bosses were clear and concise, and the entire group agreed to do every boss in HoO – even though I only asked if we could please do Setesh because I’m still using the Mace of Apotheosis and even though I think it’s kind of funny that it’s an homage to Kurn’s guild I’d still like to replace it with something a bit better. But I digress. Almost everyone in the group got at least one upgrade from a boss, proving that doing all of HoO can be very lucrative. I even scored a retribution chestpiece (alas, no sword, no mace). But anyway, great pug, everyone was pulling their weight, polite and easy, no deaths and mild chatting. I had fun. This made up for the fact that right before this pug, I accidentally disenchanted my Justice Point healing gloves and had to waste more points to replace, re-enchant, tinker and gem them. It was not my finest moment, proving that sometimes the stupidity you expect from LFD is actually closer than you think!

Because I don’t want a whole post just to say that, it’s been ages since I did search-term-o-rama. Here are some from the past seven days. I don’t do these as much as I once did because they are often boring or obvious (“manalicious,” and other prosaic mage-related stuff. But sometimes they are still funny).

and yellow socket gems for fire mages
I think you know what to do. (Hint: The answer is not yellow and it’s probably not orange but you never know).

“kill it with fire”
Yes! That’s what we like to do.

vidyala gemming int
By gosh, I am, and so should you. That holds true for both my mage and my paladin, really. It’s funny that you were searching for it so specifically.

mage static cling
We hate that. You know, you want your robes to be all flowing and dramatic and they are clinging to your legs and… Oh wait, you probably mean at the end of Vortex Pinnacle. Well, you can blink out of it. But if you want to avoid it altogether (and you should) note that he always casts it immediately following a chain lightning. So if you see chain lightning (zzzap) you know the Static Cling is coming really quickly so get ready to jump. Latency can make this tricky, you have to jump sooner than you’d imagine.

beautiful draenei
Thanks, I suppose, but you know we’re more than that. We have brains too (and in some cases we kill things with fire, but it’s not a requirement).

guild leader authenticator
Yes. Your guild leader should have one, more than any other person in your guild. This is my admittedly strongly biased and unabashed opinion. The GL is the only player who cannot have their bank access limited and so if they are hacked your guild is hooped and will probably lose everything. These days it’s pretty easy to have things restored, but that still is additional time and hassle for everyone involved. Just get an authenticator – get one on your phone if you can, order the $5 one if you can’t. No excuses!

what does a mage need agility for 4.0.6
Nothing! Ever. The most agile thing we do is blinking from one place to another. Don’t listen to anyone who tells you otherwise and please, please don’t ever use anything with agility on it. Every time you do that, Varian builds another statue of himself and Garrosh eats a kitten.

draenei patch 4.0.6
I don’t think we’re really changing. In fact, apparently we are so awesome that we’re the only race that didn’t get another class before Cataclysm. Too many people already like to have hooves and tails, I guess.

My next planned post: Why I am the world’s worst Death Knight. It’s true.

Further Adventures in LFD (Paladin adventures, of course).

A snapshot from Vid's pug life - every single mob in Stonecore descending on us simultaneously.

I ran a pug last night. This is nothing new. Actually, Vidyala – the erstwhile Pugging Pally – dinged 85 some weeks ago and has been quietly running many pugs since then. Of course, I try to run with guildies when available. Guild XP is valuable! But when they aren’t, I pug.

The first pug had me zoning in to Grim Batol, right in front of the first boss, General I-Charge-People-In-The-Face-Guy. This isn’t usually a good sign, because it means that the group probably just wiped on that boss and then their healer left. I assume their healer left, since it turns out that all four other people were from the same guild. I said hello, as I do, and after a few minutes one person said, “No Englis.” Okay. It’s going to be sort of tough to talk about boss strats if nobody speaks the same language, but I figure there’s no harm in trying. Most people know these bosses, yes? Let’s give this a try anyhow.

It does not go well. These people don’t seem to understand the Blitz mechanic, because each time he does it one of them dies except one lone DPS. When I try to tell them of course, they don’t understand me. The tank is not tanking the trogg adds and they are all over me, no matter that I ran them to him. The DPS do not kill them. We all die. I’m starting to understand why they may have lost their first healer.

We pull him again. We lose a DPS to the first Blitz, and then another to the second. At this point it’s just three of us left and almost every Blitz is on me. I hold it together as long as I can but my mana can’t take the length of time one DPS, a tank and a healer will require to kill a heroic boss on their own. I drop group.

Enough time has passed that I’m not on random cooldown anymore so I am able to queue up again immediately and wait ten minutes for a group that I can hopefully communicate with. Soon I see the Vortex Pinnacle load screen.

“Hey guys,” I say. This group all says hi, and then the DK tank declares in party chat, “We have 50 minutes until reset, so lock and load.”

I think, “Oh boy,” but Vortex Pinnacle isn’t a long instance. We’ve got time to do this. What that seems to mean in DK parlance is “Chain-pull forever and never pause.”

I will grant you, Vid is my alt. I do work on and love her as much as I can, but she’s no Kurn or Walks (and nor am I). We have two melee DPS and one mage. There is tons of incidental melee damage in VP. I can keep folks alive, but even using Divine Plea on cooldown is not going to cut it, I need to drink to do that. The resulting series of pulls is something like a snowball rolling downhill and gaining momentum. I am able to regain less mana after each pull, and by the time he pulls the last trash pack just before the first boss, I am completely, 100% OOM. Frustrated, I can’t even start drinking because I’m already in combat. I manage to eke out the pull by judging my face off, Crusader Striking and using Word of Glory as much as I possibly can. It’s not fun.

I say in party chat, “Please don’t pull when I’m completely OOM.” The DK is quick to retort, “I had cooldowns, it was fine.”

Continuing, I say, “I know you guys want to do this fast but we’ll get it done faster if nobody dies.”

“If I had died it would be on my own head,” the DK says.

His DPS DK guildie chimes in, “It will make you a better healer.”

I bite my tongue on any further possible reply and just resolve to do the best I can. I’m pretty mild-mannered when it comes to most pugs – if something is intolerable (people who don’t know a boss that I can’t even explain it to) I might leave, but most times I’ll roll with what’s going on. This riled me.

First of all, it’s the dismissive attitude. Some groups make me feel like a walking first aid station. This casual disregard for what I was saying, “Hey – let me get the resource I need so I can do my job,” made me feel like even less than that. I felt invisible. This was not a tank I could trust. Of course, you can’t have the same affinity with a pug tank you just met that you will have with someone you know and trust. I wouldn’t ever expect that. And perhaps I am spoiled, because the tanks I tend to run with respect their healers.

But for that statement, I probably would have just shrugged it off. It’s as if this guy and his buddies said to me first, “We’ll decide when you need to stop and drink, AND shut up because it will be good for you.”

I heal pugs because I want to be a better healer. There is nothing that forces me to react quickly, think on my feet and become familiar with my tools and tricks more than a pug. It’s why I’m there. I didn’t even need a daily when I ran this VP – I’d done one earlier with guildies. I just felt like healing an instance. So I don’t need some random pug DK telling me what I do or don’t need to do to ‘be a better healer.’ I thought about this the entire run.

Was the breakneck pace and lack of CC making me work hard? Definitely.

Would it ultimately make me a better healer? Probably.

Was I free to leave at any time? Sure, but I stayed out of pure cussed stubbornness. (You’d be surprised the kinds of things stubbornness gets me to do).

Was it fun? Not at all.

Did any of them say thanks at the end for a job well-done? Of course not. I could have been any person with a plus sign next to my name; they don’t care that the intense AoE healing I had to do to keep all those melee up without CC was tough. They’ve already forgotten me, or if they remember me at all it’s to congratulate themselves on “giving that paladin healer a challenge.”

I am ranting about this because it’s not the first time I’ve encountered this attitude. The other day I ran Throne of the Tides with a hunter and mage friend. The paladin tank thought he was pretty hot stuff. Fsob said, “Feel free to mark Moon and I will sheep things,” and the tank said, “It is more fun without CC, I won’t be doing that.”

“No thanks,” I replied, and asked Fsob and Fuzz to CC anyway. Of course they did, and I could actually breathe. This tank did not have the kind of gear or skill to sustain an “all or nothing” approach to current heroics, yet he clearly felt he was entitled to dictate how the run would go. I’m not sure how it would have been without my friends there (both awesome DPS, and both ignoring the tank in favour of CCing). He then proceeded to freak out because “MYYY PAAANTSS!1!!1” dropped at the end of the run, and then he needed on the +Spirit trinket for good measure, so obviously this guy had deeper problems.

What this all boils down to, as far as I’m concerned, is a simple bottom line: Be courteous to the people in your run, no matter what their role. If your healer says, “Please CC,” and you have CC available – do it. Because not doing it presumes that the healer should work twice as hard because you just want to be lazy.

If your healer says, “Hey, I’d like to drink sometime,” don’t get belligerent and insist that you’re just fine without the healer. I have a newsflash for you! Other people take damage besides the tank. They don’t have cooldowns. They don’t wear tank gear. If I can’t heal them, THEY might die, and you’re just wasting all of our time. I would never, ever pull a mob or group for the tank and then say “It’ll make you a better tank if you have to taunt the mobs off me instead of pulling them yourself.” As a tank, I wouldn’t refuse to taunt something back from a DPS who pulled and say, “It will make you a better DPS.” So don’t flat out refuse a reasonable request I make as a healer, or at least – don’t be surprised when your LFD queue times increase because healers are tired of dealing with this kind of thing and they just wait to run with their guilds instead.